Formulas to Retain Your Customer From Mobile Application

Formula to Retain Your Customer Mobile Application

Many Business owners think that they don’t need android mobile application to manage their business. But, in today’s digital world, where a little kid search for an app to shop online or a student search an app for on mobile to prepare for bank or government exams, one should not under-estimate the role of a mobile application. Mobile apps can be very dynamic in bringing more business to you and helps to retaining the old customers. Here, I’m mention few benefits of using a mobile app for your business.

1.    Create your own App

If you create your own app and share with your customer will going to impact on your business. You can provide online delivery, take online order, and manage your brick and mortar business on online bazar

2.    The Influence to keep your Customer Involved.

The best thing about having a mobile app for your business is that you can know about of your customers. Many android applications have facilities to involve customer on the basis of their feedback and revert back to solve their problem. From this customer satisfaction level will be boost. For example in retail management system application if you reply on customer feedback, this will put a good impressing on customer.

3.    Retaining Customers by Offers

    Mobile apps are outstanding platforms to launch offers to inspire customers to visit your restaurant or store to purchase your products in bulk. For example, App based companies like nearby, Jugnoo, etc provide discounts to get their customers excited and hence, the customers comes back to them.

4.    Customer service and support

Those customer care calls are so irritating. Users want quick response. Apps can be used as a convenient consumer problem solving forums. No more waiting for the customer care executive to pick up your call. The customer just needs to type the feedback and gets the response after a certain time. 

5.    Promotion.

Apps are great for promoting your business. By using the locations facility of the app, the user can get an offer or a discount coupon alert on his/her phone when he/she is walking by your store. Also, there will be a lot of mouth publicity. People tend to share these things with family and friends. So, these kind of activities provide promotion and spread the word among masses.

WHY MOBILE APP IS A MUST HAVE FOR YOUR BUSINESS

WHY MOBILE APP IS A MUST HAVE FOR YOUR BUSINESS

As per the recent study, mobile applications are one of the major essentials of the mobile world and will only increasing in near future. They are just not important but have become a requisite for businesses across the globe. It is a dependent source to the millions of people across the world. It even changes the business to think in an innovative way which in turns makes their business run successfully. The business world is not untouched with the benefits of mobile applications and catering to mobile services. The increasing web traffic due to mobile devices makes mobile devices a significant element to businesses all over the world as business can meet the customer’s requirements in a better an efficient manner.

For example how mobile application helps a restaurant owner to gain customer form online platform. The answer is Restaurant Management System from which restaurant owner build restaurant app from mobile app creator and get online reservation, pre-order, online payment, online delivery to cater their customer in this techno way.

According to the ABI survey the mobile app market gets hold of $30 billion in revenue but then there is question arises that does every business needs a mobile application? Some statistics states that approximately 45% of the businesses are not having even a thought of having mobile applications. People mostly got confused in the dilemma of choosing website over mobile applications. However, even you are still in this thought process which holds you back there are several benefits to accept this path right away. It has been noticed that the consumers have changed their mindsets and are moving to online bazar and so does the business persons. This article will help you understand that why business should move to make their own mobile application.

Some of the reasons are:

• · Huge target audience – Mobile apps reachability is much more faster than web applications
• ·    Immediate connection with users- Connecting to the business through mobile apps is much more convenient to the customers as it do not require intermediaries
• · Support- Mobile apps proved themselves as an excellent tool as user can access every minute detail through it
• ·  Promotion- Mobile apps are definitely a Yes to increase sales as business can promote their service through them
• · Build Brand and Recognition- A mobile application for your business can highly improve your brand and make you recognize in the competitive world
• · Stand out from the competition- As not every business has a mobile app, be the first company to astonished people by owing the one
• · Be visible to customer 24*7- On an average a normal man spends major hours on mobile phones and more than 3 hours a day on mobile applications.

Business owners are very well aware of the fact that a mobile application can do wonders if made thoughtfully and with a convinced agenda. These apps are solving millions of business related problems every day. Although creating mobile apps from mobile app creator and generating desired sales and revenue takes some time but it will sure boost the business sooner than later.