Formulas to Retain Your Customer From Mobile Application

Formula to Retain Your Customer Mobile Application

Many Business owners think that they don’t need android mobile application to manage their business. But, in today’s digital world, where a little kid search for an app to shop online or a student search an app for on mobile to prepare for bank or government exams, one should not under-estimate the role of a mobile application. Mobile apps can be very dynamic in bringing more business to you and helps to retaining the old customers. Here, I’m mention few benefits of using a mobile app for your business.

1.    Create your own App

If you create your own app and share with your customer will going to impact on your business. You can provide online delivery, take online order, and manage your brick and mortar business on online bazar

2.    The Influence to keep your Customer Involved.

The best thing about having a mobile app for your business is that you can know about of your customers. Many android applications have facilities to involve customer on the basis of their feedback and revert back to solve their problem. From this customer satisfaction level will be boost. For example in retail management system application if you reply on customer feedback, this will put a good impressing on customer.

3.    Retaining Customers by Offers

    Mobile apps are outstanding platforms to launch offers to inspire customers to visit your restaurant or store to purchase your products in bulk. For example, App based companies like nearby, Jugnoo, etc provide discounts to get their customers excited and hence, the customers comes back to them.

4.    Customer service and support

Those customer care calls are so irritating. Users want quick response. Apps can be used as a convenient consumer problem solving forums. No more waiting for the customer care executive to pick up your call. The customer just needs to type the feedback and gets the response after a certain time. 

5.    Promotion.

Apps are great for promoting your business. By using the locations facility of the app, the user can get an offer or a discount coupon alert on his/her phone when he/she is walking by your store. Also, there will be a lot of mouth publicity. People tend to share these things with family and friends. So, these kind of activities provide promotion and spread the word among masses.